So how this works is when you order with a Representative, they will take your order, then order your products from Avon, and then deliver them for your needs once they arrive. But once you purchase and order Avon representative through the Online Avon Store, or from an Avon Rep online, Avon delivers the products directly from their warehouse to your door. You are able to often get over the delivery cost by shopping with a rep offering free shipping with the very least purchase. This might be useful for people who can't order by way of a regular representative because you simply order from Avon online, like everyone else would with any online shopping outlet. You place your order, pay and the Avon warehouse handles the delivery process.